Returns & Exchanges
WE MADE EXCHANGING & RETURNING WITH US A WHOLE LOT EASIER, YOU'RE DONE IN LESS THAN 3 MINUTES!
Customer satisfaction is our biggest priority and we want you to be happy with your purchase! If it doesn't work out for any reason we accept returns and exchanges on unworn, unwashed, or defective merchandise within 60 days of receiving an order.
All returns and exchanges should be done through our RETURN/EXCHANGE PORTAL and mailed back to:
M.O.B Crew
2512 Telegraph Ave #397, Berkeley, CA 94704
If you need further assistance with your return or exchange:
Email us directly at support@mindoverbodycrew.com | Monday - Friday 10:00am to 5:00pm PST
- Please make sure that the item(s) to be returned or exchanged are unwashed, unworn with original handtags or it may be rejected
- Personal items aren't eligble for returns
- We reserve the right to adjust returns if original items are not received in new condition
- We do not offer exchanges on out of stock items
- You will receive an email from us when the return or exchange is processed
- We do NOT refund original shipping charges when your order was first placed
Shipping and Handling Times:
95% of all orders are shipped out within 1-2 business days! Overnight, Second Day, and Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or U.S. holidays will be shipped on the following business day.
The cut-off time for same day shipping for Overnight, Second Day, and Priority Orders is 10am PST. Any orders placed after that time will be shipping the following business day.